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🔔 Don't miss the wellness event during the Easter weekend! You'll benefit from cool promotions as well as a chance to win a pizza oven.
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Hot tubs
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Ducktub Extern
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Fine comfort, low step and the perfect addition for your garden!
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5-6
Ducktub Oval
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The most unique hot tub in our range: perfect for the whole family.
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8-10
Ducktub Bjorn
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By far our fans' favorite hot tub.
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4-5
Ducktub Hjorn
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A uniquely shaped Ducktub hot tub to fully relax in.
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6-8
Ducktub Ovalti
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With two seats perfect for cozy company and smaller gardens.
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Ducktub Bjornstor
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The Ducktub Bjornstor is the big brother of the Bjorn and offers you the ultimate in relaxation!
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6-8
Ducktub Furo
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The spacious hot tub that breathes relaxation and quality time for the true wellness experience.
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10-12
All Ducktub hot tubs
See all of our beautiful Ducktub hot tubs listed.
Fast delivery
Check out the Ducktub models we have in stock here.
Wood-fired hot tubs
A beautiful wood fire and a lovely hot tub. The perfect combo for you Ducktub Hot tub.
Electric hot tubs
Not a fan of wood fires? With an electric Ducktub you will always be warm!
Hot tub with biodiesel heater
The alternative to the wood stove and electric heating: the Ducktub with biofuel stove.
Hot tub customer stories
Wondering how other people experience our Ducktubs? Read the stories here!
Outdoor saunas
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Tønsauna 280
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By far our fans' favorite sauna.
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Tønsauna 200
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The Tønsauna 200 gives you the opportunity for four people to completely unwind in your own garden.
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Tønsauna 250
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A relaxing moment for yourself or together is easily created with the Tønsauna 250.
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Tønsauna 230
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In the Tønsauna 230, you make use of all the space: with a sauna space of 210 cm, you come to complete relaxation stretched out.
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Tønsauna 400
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An incredibly spacious sauna equipped with all amenities.
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Tønsauna 330
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Get the relaxation of a real spa to your backyard with the Tønsauna 330.
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Tønsauna 160
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Enjoy the warmth alone or together in our smallest model of outdoor sauna: the Tønsauna 160.
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All Outdoor saunas
Instantly view all outdoor saunas from Welvaere.
All barrel saunas
A beautiful round sauna made of thermo wood, the barrel sauna from Welvaere.
Self-built saunas
Build your own barrel sauna from Welvaere. Perfect for the handy Harry's.
Electric saunas
Not a fan of wood burning? With an electric sauna heater, you'll be nice and warm too.
Icetubs
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Icetub Barrel
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Immerse yourself in three-degree ice cold water without the need for ice cubes. The powerful cooling system ensures a fresh start to your day every day.
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Outdoor Cooking
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Utengrill - griddle & grill
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With the unique Utengrill, you steal the show. You will enjoy a dancing wood fire and the most delicious dishes.
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Utenkorv - Fire basket
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A fire pit with endless possibilities that is guaranteed to provide great times outdoors.
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Utenfyr - Firepit
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Gather under a clear starry sky and enjoy around a warm fire pit as well as enjoying delicious food.
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Utenflåmm - BBQ
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The perfect combination of a fireplace and a versatile outdoor kitchen.
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Utenovn - Pizza oven
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Make the most delicious pizza in your own wood-fired pizza oven.
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All outdoor cooking products
Instantly view all outdoor saunas from Welvaere.
Wood-fired pizza oven
Make delicious backyard pizza in your own wood-fired pizza oven.
Wood-fired BBQ
Delicious dishes straight from your own wood-fired BBQ.
Fire basket
Enjoying a cozy wood fire and also tasty food from the fire pit.
Outdoor Shower
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Utanfor - immersion bath
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Cooling down after a lovely hot sauna session is very important, and what could be nicer than immersing yourself in cold water. You are instantly cool.
Utanfor - Rain shower
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You cool down immediately after a wonderfully hot sauna session when you step under this rain shower.
Utanfor - combination shower
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An incredibly versatile shower with all the trimmings
Utanfor - dump bucket
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Hang this beautiful dump bucket on your own wall or fence to instantly cool off properly after a sauna session.
All outdoor showers
After you get out of a steaming hot bath, you can cool off with a nice outdoor shower.
Accessories
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All accessories
Accessories to make your moment outdoors even better.
All Hot tub accessories
Delicious aromas, thermometers and everything to keep your hot tub clean.
All sauna accessories
Revival bucket, footbath, headrest and delicious aromas. We have everything for a perfect sauna session.
All Outdoor cooking accessories
Various accessories will make your relaxation sessions lol.
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About Welvaere
Team
History
Working at
Blog
Welvaere goes green
Helpdesk
B2B & Business
Contact
Making an appointment
☎️ 0342 712 032
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Customer Service

What can we help you with?

Would you like advice on buying a wellness product from Welvaere? Or do you have questions about using your brand new Ducktub or Tønsauna? We are happy to help you! On this page you can find all the information.

I have a question about purchasing a product

Our advisors are available Tuesday through Saturday to help you make your wellness dream come true.

Learn more

I have a question about my product

Take a look at our comprehensive help desk or contact our support department.

Learn more

I want to make a service call

Is something not working as it should? Our in-house service technicians will be happy to help.

Learn more

Contact about purchasing a product

In the Netherlands, Belgium, Germany and France, we are here to help you put together your perfect wellness product. Do you have questions about the purchase or would you like to visit us to see the products in real life? Below you will find the details per showroom and you can easily make an appointment!

Netherlands | Nijkerk

Opened

Address

Amersfoortseweg 96

3862 NE Nijkerk

Route in Google Maps
Making an appointment

Opening hours

Di to Fri: 9:00 - 17:00

Thursday until 7 p.m.

Saturday: 9:30 a.m.-4:00 p.m.

Stop by with or without an appointment

Closed

Contact

+31 342 712 032[email protected]

Belgium | Deinze

Opened

Address

Kortrijksesteenweg 298

9800 Deinze, Belgium

Route in Google Maps
Making an appointment

Opening hours

Di to Fri: 9:00 - 17:00

Saturday: 9:00 a.m. - 4:00 p.m.

Stop by with or without an appointment

Closed

Contact

+32 56 89 16 55[email protected]

Germany | Calw

Opened

Address

Bischofstraße 65

75365 Calw, Germany

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Making an appointment

Opening hours

Tue to Sun: 9:00 - 17:00

Stop by with or without an appointment

Closed

Contact

+49 7051 8099310[email protected]

Germany | Werdohl

Opened

Address

Gildestraße 40

58791 Werdohl, Germany

Route in Google Maps
Making an appointment

Opening hours

Tue to Sun: 9:00 - 17:00

Stop by with or without an appointment

Closed

Contact

+49 2392 9639590[email protected]

France | Genay

Opened

Address

662 Rue des Jonchères, 69730 Genay, France

Route in Google Maps
Making an appointment

Opening hours

Tuesday - Friday: 09:00 - 12:00 and 13:00 - 17:00
Saturday 09:30 - 12:00 and 13:00 - 16:00
By appointment on Thursday, Friday and Saturday from 17:00-19:00.

Stop by with or without an appointment

Closed

Contact

+33481681257[email protected]

Questions about your Welvaere product?

In our extensive help desk you will find many questions and answers on a variety of topics. From usage to maintenance and service.

Is your question not listed here? Our support department is at your service from Monday to Friday to think along with you and answer your questions.

This is how you can reach them:
By phone via 0342-712032
‍Bye-mail via [email protected]‍

To the helpdesk

What can we help with?

The agreement that we have made about the product and the means to be delivered can clearly be found on the invoice or quotation that you receive in our showroom, which we always send by e-mail. After signing the invoice you agree to the invoice and the terms and conditions.

Is there a problem regarding the purchase at Welvaere? Please do not hesitate to contact us. We will be happy to solve this problem with you. Our goal is that everyone is satisfied with their purchase from Welvaere.

We are here for you

Reachable at on 0342 712 032 Monday through Friday from 09:00 to 17:00
Extensive knowledge base with answers to all your questions
We aim to respond within one business day on weekdays

Make service request

A service request for your Welvaere product can easily be made on the right. These are the steps:
1. Clearly state your own details with the invoice number;
2. Describe the complaint as comprehensively as possible;
3. Always send along several photos or videos. We will then have as clear a picture as possible of the problem in question.

Useful hot tub information

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Perfect hot tub temperature

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Hot tub water maintenance

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Hot tub firing

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The possibilities for your hot tub

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Here's how to maintain your hot tub

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The electric hot tub

Helpful Outdoor sauna information

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Barrel sauna

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Outdoor sauna heating

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Use of outdoor sauna

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Picking an outdoor sauna

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What is a barrel sauna?

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Maintenance information

Other

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This is how the warranty is arranged

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These are our terms and conditions

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Manuals

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To the helpdesk

Warranty conditions

Welvaere provides warranty on all products purchased from us. As standard, we provide a three-year warranty on the products. First, the standard manufacturer's warranty always applies and we extend it to three years. This warranty applies only to private use of our products. For business use, other conditions apply.

For all warranty conditions please refer to our warranty conditions.

Directly to the warranty conditions

General conditions

In our terms and conditions you can clearly see which agreements apply when you purchase a Welvaere product. Via the button below you can read this.

Directly to the terms and conditions

For 12+ years the hot tub and outdoor sauna expert in the Netherlands

Your questions will be answered by experts with years of experience. We know exactly what you need.

Designed and built by our own craftsmen in the Netherlands

All our products are designed and largely made in Nijkerk and Putten in the Netherlands.

Your purchase = 2 additional trees planted

For over 5+ years, 2 trees have been planted with every product sold. And we have already planted several forests!

Get in touch or stop by

0342 - 712 032

Mon-Sat 9:00 a.m.-4:00 p.m.

[email protected]

Response within 24 hours

Showroom

Address & Opening Hours

Products

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Outdoor saunas

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Accessories

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Outdoor Shower

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Hot tubs

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Outdoor cooking products

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Icetub

Welvaere

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About Welvaere

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Team

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Working at Welvaere

1

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History

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Welvaere goes green

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Production

B2B & Business

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Welvaere & B2B

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Wellness at vacation homes

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Welvaere on TV

Information

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Customer Service

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Knowledge base

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Manuals

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Blog

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Showroom

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Contact

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This is how you can pay with us

Welvaere B.V. © 2023 / Chamber of Commerce 61379905 / VAT NL854318501B01 / IBAN NL73 RABO 0346 9022 66
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