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Delivery of your wellness product

Finally, the moment has arrived when your Ducktub, Tønsauna, or outdoor living product rolls off the production line. How will it be delivered to your home?

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Delivery by Welvaere

Our in-house delivery team led by a planner ensures that the products to be delivered arrive at your home. 

Basically, we always deliver right to your doorstep. Whether it's a sauna, hot tub or other outdoor living product. When people are there to help us, together we lift the hot tub into place or unload the self-built sauna. 

Our planner will work with you to find a suitable delivery time. At the time our delivery drivers are on their way, they always call in advance with the expected time of arrival. 

Do you purchase an accessory from us, or anything else that can be shipped by DHL or Besseling? Then we use those delivery services. Even then, you will be informed of the time of delivery.

Benefits delivery by Welvaere

  • We have years of experience and know exactly how to best deliver the products
  • No hassle with pickup
  • Everything in-house, from production to planning and delivery
  • If possible, the product is connected

Ducktub

The Ducktubs delivered completely free of charge in the Netherlands (excluding delivery to the Wadden Islands and models that are available for immediate delivery). You will need to arrange for people to help you lift the hot tub during delivery. If it is not possible to easily place the hot tub in the garden, a crane will need to be arranged. This is not included in our delivery costs.

Delivery Tønsauna

When you buy a sauna from Welvaere , you have the option of choosing a sauna that will be built in your backyard, an assembled sauna delivered with a crane or a self-assembly package. When we come to build the sauna there are additional costs for building and transportation.

Supply External party

Do you purchase a product from Welvaere through the webshop or is it delivered by an external party? Then we or the external supplier will always inform you of the delivery time. It depends on the size and type of package which supplier we use. We work together with DHL, Besseling, Bos and de Haan transport.

Collection of your product

It is also possible to pick up your hot tub from us. This is always subject to prior consultation. You are welcome to pick up your Ducktub browse for accessories in Nijkerk. Please ensure that your vehicle is large enough. We are happy to help you load it, but please be aware that we have limited time for this.

Frequently Asked Questions

Read below or visit help.welvaere.co.uk

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